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问 1:我安装了一个新设备并连接了电源线,但指示灯不亮。
答复 只有与 koralCore 应用程序连接后,koralDose 才能正常运行。
问题 2: 根据 koralCore 应用程序中设置的时间表,LED 指示灯应该工作,但却不亮。
答复 请按照以下步骤进行诊断:
- 检查 koralDose 电源是否连接正确、牢固且未损坏。
- 确保蓝牙连接正常。如果不行,请重置蓝牙连接。
- 验证计划设置是否正确。
- 如果上述步骤失败,请卸载并重新安装应用程序,然后使用 "清除设置 "选项重置设备。
问题 3: 我的 koralDose 的泵头没有在预定时间运行。
答复 检查是否启用了延迟功能,因为这可能导致泵头延迟运行。
问题 4:我可以不使用 koralCore 应用程序而手动控制 koralDose 吗?
答复 koralDose 是一款智能设备,主要依靠应用程序进行控制,但也提供基本的手动控制选项,以备不时之需。
问题 5: koralDose 能否支持不同的配料模式?
答复 是的,koralCore 应用程序支持固定配料、间隔配料以及根据环境条件进行动态调整。
问题 6: 在相同的速度设置下,koralDose 的泵头速度略有不同。
答复 这是正常现象,因为电机转速在公差范围内。可进行校准以确保配料准确性。
Q7: koralDose 的电源指示灯闪烁异常。
答复 这可能是电源不稳定或设备故障造成的。检查电源连接。如果问题仍然存在,请重置并重新配置设备。
问 8: koralDose 可以在户外使用吗?
答复 koralDose 专为室内使用而设计,不防水。如果在室外使用,请确保其防潮防水。
问题 9: koralCore 应用程序的蓝牙配对范围有限制吗?
答复 蓝牙的正常工作范围约为 10 米,具体视环境而定。
Q10:为什么我的 koralDose 在运行时会发出异常噪音?
答复 噪音可能由泵头中的异物、管道堵塞或泵头磨损引起。检查并清洁这些部件,或根据需要进行更换。
问题 11: koralDose 的泵头有使用寿命限制吗?
答复 在正常使用情况下,泵头的使用寿命较长,但频繁操作可能会缩短其使用寿命。建议定期检查和更换。
Q12: 为什么在我设定的预定时间内没有配送液体?
答复 检查气泡是否阻塞流量,确保计划已启用,并验证计划是否暂停或跳过。
Q13: 安装 koralCore 应用程序时遇到问题,或者程序崩溃。
答复 请参考 Q2 中的故障排除步骤来解决安装问题。
问题14:为什么我不能在新设备上恢复 koralCore 应用程序以前的设置?
答复 koralCore App 不会自动将设置同步到新设备。您需要手动设置设备或使用备份功能导入设置。
问题 15:koralCore 应用程序支持远程控制吗?
答复 目前,它只支持蓝牙范围内的控制,不支持通过互联网进行远程控制。
问题 16: 如何校准 koralDose 的配料量?
答复 使用应用程序中的 "校准 "功能,准备一个量筒,并按照屏幕上的说明操作,以确保准确性。
Q17: KoralDose 可以与哪些类型的液体一起使用?
答复 koralDose 适用于常见的水族液体,如钙、镁和碳酸盐补充剂。避免使用过于粘稠或颗粒状的液体。
问题18: koralDose多久需要维护一次?
答复 建议每月检查两次泵头和管道,确保没有堵塞或磨损。根据使用情况按需更换部件。
问题19: 如何更换 koralDose 的泵管?
答复 按照用户手册中的说明更换管道,确保安装正确,并重新启动设备进行校准。
问题20:koralDose 是否适用于淡水水族箱?
答复 是的,它适用于淡水环境中的自动配料,如添加肥料或微量元素。
Q1: The koralLED does not work after plugging in the power.
Ans: koralLED will only function properly when connected to the koralCore app.
Q2: The koralCore App schedule shows the light should be on, but it is not lit.
答复 请按照以下步骤进行诊断:
- Check if the power supply is properly connected and functioning.
- Ensure the Bluetooth connection is active. If not, reset the Bluetooth pairing.
- Verify if the light is set as a secondary light; secondary lights operate according to the primary light’s settings.
- Check if the schedule is correctly configured.
- If the above steps do not resolve the issue, reset the device or reinstall the app.
Q3: The primary and secondary lights cannot be turned on or off simultaneously.
答复 Check if the sunrise or moonlight functions are enabled. These features may cause delays between lights.
Q4: Can koralLED be manually controlled without the app?
答复 koralLED is designed as a smart device mainly operated via the app, but basic manual controls, such as pressing the switch, are available in emergencies.
5: Can multiple koralLED lights be controlled using the same app?
答复 Yes, the koralCore App supports multi-light management, allowing you to set independent schedules or synchronize control for each light.
Q6: Can koralLED be configured with different modes via the app?
答复 Yes, the koralCore App supports multiple modes, including sunrise and sunset simulations and custom spectrum settings.
7: The brightness displayed on koralCore App differs from the actual brightness.
答复 The koralCore App displays estimated values, which may vary by a few percent from the actual brightness, especially during sunrise, sunset, or when brightness is below 20%.
Q8: One of the color channels is not working.
答复 Check if the spectrum channel is correctly configured. Try restarting the device or resetting the settings. If the issue persists, contact customer support.
Q9: Why does my koralLED automatically shut off in high-temperature environments?
答复 koralLED has a built-in overheat protection mechanism. When the temperature exceeds the safe range, the brightness will be reduced, or the device will shut off to protect itself. Place the light in a well-ventilated area.
Q10: The spectrum output of koralLED is uneven or flickers.
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Q11: Can koralLED synchronize with other brands of lights?
答复 koralLED uses proprietary technology and cannot synchronize with other brands. It is recommended to use lights from the same series for optimal results.
Q12: Can koralLED be used outdoors?
答复 koralLED is designed for indoor use and is not waterproof. If used outdoors, ensure proper waterproofing measures are taken to protect the device from moisture or water exposure.
Q13: Why does the light get hotter in some modes compared to others?
答复 High-intensity modes (such as blue light or full spectrum) consume more energy, generating more heat. Ensure adequate ventilation when using these modes.
Q14: Can I replace the power adapter for koralLED myself?
答复 It is not recommended. Non-official power adapters may cause device failure or safety issues. Contact customer service to purchase certified accessories.
Q15: The koralCore App cannot be installed, or it crashes.
答复 Check if your device’s operating system is compatible with the app. If the issue persists, try reinstalling the app or refer to the diagnostic steps in Q2.
Q16: Is there a range limit for the Bluetooth connection of koralCore App?
答复 The normal operating range for Bluetooth is approximately 10 meters. However, this may vary depending on environmental factors, such as walls or obstacles.
Q17: Can koralCore App restore settings from a previous device?
答复 The koralCore App does not support automatic syncing of settings to new devices. You must manually reconfigure or use the backup function to import settings.
Q18: Does koralCore App support remote control?
答复 Currently, it only supports control within the Bluetooth range and does not allow remote control via the internet.
Q19: Can koralLED integrate with voice assistants?
答复 Voice assistant integration, such as Google Assistant or Amazon Alexa, is not currently supported.