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koralDose 4H

手册 , 影片 , 備品 , 常見問題

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Q1: I installed a new device and connected the power cable, but the light does not work.

Ans: koralDose will only function properly when connected to the koralCore app.

Ans: Follow these steps to diagnose:

    1. Check whether the koralDose power supply is properly connected, secure, and not damaged.
    2. Ensure the Bluetooth connection is working. If not, reset the Bluetooth connection.
    3. Verify that the schedule is correctly set.
    4. If the above steps fail, uninstall and reinstall the app, and reset the device using the “Clear Settings” option.

Ans: Check if the delay function is enabled, as this may cause the pump heads to operate with delays.

Ans: koralDose is designed as a smart device that primarily relies on app control, but basic manual control options are available for emergencies.

Ans: Yes, the koralCore App supports fixed dosing, interval dosing, and dynamic adjustment based on environmental conditions.

Q6: The pump heads of koralDose have slightly different speeds under the same speed setting.

Ans: This is normal, as motor speeds are within the tolerance range. Calibration can be performed to ensure dosing accuracy.

Ans: This may be caused by an unstable power supply or device failure. Check the power supply connection. If the issue persists, reset and reconfigure the device.

Ans: koralDose is designed for indoor use and is not waterproof. If used outdoors, ensure it is protected from moisture and water.

Ans: The normal operating range for Bluetooth is about 10 meters, depending on the environment.

Ans: Noise may be caused by foreign objects in the pump head, clogged pipes, or worn-out pump heads. Check and clean the components or replace them as necessary.

Ans: Pump heads have a long lifespan under normal use, but frequent operation may shorten their lifespan. Regular checks and replacements are recommended.

Ans: Check if air bubbles are blocking the flow, ensure the schedule is enabled, and verify if the schedule is paused or skipped.

Q13: I encountered issues installing the koralCore App, or the program crashed.

Ans: Refer to the troubleshooting steps in Q2 to resolve the installation issues.

Ans: koralCore App does not automatically sync settings to new devices. You need to manually set up the device or use the backup function to import settings.

Ans: Currently, it only supports control within the Bluetooth range and does not support remote control via the internet.

Ans: Use the “Calibration” function in the app, prepare a measuring cylinder, and follow the on-screen instructions to ensure accuracy.

Q17: What types of liquids can I use with koralDose?

Ans: koralDose is suitable for common aquarium liquids such as calcium, magnesium, and carbonate supplements. Avoid using overly viscous or granular liquids.

Ans: It is recommended to check the pump head and pipes twice a month to ensure there are no blockages or wear. Replace components as needed based on usage.

Ans: Follow the instructions in the user manual to replace the tubing, ensure correct installation, and restart the device for calibration.

Ans: Yes, it is suitable for automatic dosing in freshwater environments, such as adding fertilizers or trace elements.

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