koralDose 4H
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Q1: I installed a new device and connected the power cable, but the light does not work.
Ans: koralDose will only function properly when connected to the koralCore app.
Q2: According to the schedule set in the koralCore App, the LED should be working, but it is not lit.
Ans: Follow these steps to diagnose:
- Check whether the koralDose power supply is properly connected, secure, and not damaged.
- Ensure the Bluetooth connection is working. If not, reset the Bluetooth connection.
- Verify that the schedule is correctly set.
- If the above steps fail, uninstall and reinstall the app, and reset the device using the “Clear Settings” option.
Q3: The pump head does not run at the scheduled time on my koralDose.
Ans: Check if the delay function is enabled, as this may cause the pump heads to operate with delays.
Q4: Can I manually control koralDose without using the koralCore App?
Ans: koralDose is designed as a smart device that primarily relies on app control, but basic manual control options are available for emergencies.
Q5: Can koralDose support different dosing modes?
Ans: Yes, the koralCore App supports fixed dosing, interval dosing, and dynamic adjustment based on environmental conditions.
Q6: The pump heads of koralDose have slightly different speeds under the same speed setting.
Ans: This is normal, as motor speeds are within the tolerance range. Calibration can be performed to ensure dosing accuracy.
Q7: The power indicator of koralDose flashes abnormally.
Ans: This may be caused by an unstable power supply or device failure. Check the power supply connection. If the issue persists, reset and reconfigure the device.
Q8: Can koralDose be used outdoors?
Ans: koralDose is designed for indoor use and is not waterproof. If used outdoors, ensure it is protected from moisture and water.
Q9: Is there a limit to the Bluetooth pairing range of the koralCore App?
Ans: The normal operating range for Bluetooth is about 10 meters, depending on the environment.
Q10: Why does my koralDose make abnormal noise during operation?
Ans: Noise may be caused by foreign objects in the pump head, clogged pipes, or worn-out pump heads. Check and clean the components or replace them as necessary.
Q11: Does the pump head of koralDose have a lifespan limit?
Ans: Pump heads have a long lifespan under normal use, but frequent operation may shorten their lifespan. Regular checks and replacements are recommended.
Q12: Why is no liquid dispensed at the scheduled time I set?
Ans: Check if air bubbles are blocking the flow, ensure the schedule is enabled, and verify if the schedule is paused or skipped.
Q13: I encountered issues installing the koralCore App, or the program crashed.
Ans: Refer to the troubleshooting steps in Q2 to resolve the installation issues.
Q14: Why can’t I restore previous settings in the koralCore App on a new device?
Ans: koralCore App does not automatically sync settings to new devices. You need to manually set up the device or use the backup function to import settings.
Q15: Does the koralCore App support remote control?
Ans: Currently, it only supports control within the Bluetooth range and does not support remote control via the internet.
Q16: How can I calibrate the dosing volume of koralDose?
Ans: Use the “Calibration” function in the app, prepare a measuring cylinder, and follow the on-screen instructions to ensure accuracy.
Q17: What types of liquids can I use with koralDose?
Ans: koralDose is suitable for common aquarium liquids such as calcium, magnesium, and carbonate supplements. Avoid using overly viscous or granular liquids.
Q18: How often does koralDose require maintenance?
Ans: It is recommended to check the pump head and pipes twice a month to ensure there are no blockages or wear. Replace components as needed based on usage.
Q19: How do I replace the pump tubing on koralDose?
Ans: Follow the instructions in the user manual to replace the tubing, ensure correct installation, and restart the device for calibration.
Q20: Is koralDose suitable for freshwater aquariums?
Ans: Yes, it is suitable for automatic dosing in freshwater environments, such as adding fertilizers or trace elements.
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